Privacy Policy

Welcome to *Dutta Overseas* (“we”, “our”, “us”). We are an import and export company based in India, committed to protecting the privacy and security of your personal information.

This Privacy Policy describes how we collect, use, store, and protect your personal data when you interact with us, whether through our website, emails, phone, or in person.

By using our services, you agree to the terms of this Privacy Policy.

We may collect the following categories of information:

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a. Personal Information:

* Full name
* Contact details (email address, phone number, postal address)
* Company name and business registration details
* PAN, GSTIN, or Import Export Code (IEC), if applicable
* Payment and billing information

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b. Non-Personal Information:

* IP address and browser details
* Device type and operating system
* Website usage patterns (via cookies and analytics tools)
 

We use your information to:

* Process import and export orders and manage shipments
* Communicate with you regarding transactions or business inquiries
* Maintain customer and supplier relationships
* Fulfill legal and regulatory requirements (such as customs, taxation, and compliance obligations)
* Improve our services, website performance, and user experience
* Send you relevant business updates or marketing materials (with your consent)
 

We process personal data under one or more of the following bases:

* Your *consent*
* *Contractual necessity* to fulfill our services
* *Legal obligations* under Indian laws and international trade regulations
* *Legitimate business interests*, such as customer service and fraud prevention

We do not sell or rent your personal data. However, we may share it with:

* *Service providers* (shipping agents, customs brokers, IT providers, payment processors)
* *Government authorities* and regulatory bodies when required by law
* *Business partners* involved in transactions or logistics
* *Professional advisors* (such as auditors or legal consultants)

All third parties are bound by confidentiality and data protection obligations.

We implement reasonable technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

Your data is stored on secure servers located in India or other jurisdictions that maintain adequate data protection standards.

We retain your personal data only as long as necessary for:

* Completing the purposes outlined in this policy
* Fulfilling legal and regulatory obligations
* Resolving disputes or enforcing agreements

Subject to applicable laws, you have the right to:

* Access, correct, or update your personal information
* Withdraw consent for marketing communications
* Request deletion of your data (unless retention is required by law)
* Lodge a complaint with a data protection authority

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You can exercise these rights by contacting us at the details below.

Our website may use cookies and similar technologies to improve functionality and analyze user interactions. You can manage cookie preferences through your browser settings.

Our website may contain links to third-party websites. We are not responsible for their privacy practices or

Our website may contain links to third-party websites. We are not responsible for their privacy practices or

Our website may contain links to third-party websites. We are not responsible for their privacy practices or

We may update this Privacy Policy from time to time to reflect legal, technical, or business changes. The updated version will be posted on our website with a revised "Effective Date."

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us.